Tag Archives: Management

What’s New Features in OEM Applications Management Pack 13.4(.2) Released 15-JUN-2020

Per Getting Started with Oracle Application Management Pack (AMP) for Oracle E-Business Suite, Release 13.4.1.0.0 (MOS Note 2676355.1)

New Features

Certification with Oracle Enterprise Manager 13.4 Release Update 2

Certification with Oracle Database 19c (for Discovery, Monitoring, Approvals, Patch Manager, and Customization Manager, only)

Support for Oracle Real User Experience Insight 13.3.1.0.2

References

Angelo Rosado’s Oracle Blog on OEM AMS/AMP Announcements:

https://blogs.oracle.com/ebstech/oracle-application-management-pack-release-134100-is-now-available

New EBS AMS Plugin Homepage Screenshot 13c 13.1.1.1.0

Key Features (very similar to 13.1.1.1.0):

System Management

Oracle Application Management Pack provides monitoring alerts and notifications for Oracle Application Framework, Concurrent Processing, Forms services, concurrent managers and requests, Oracle Workflow services, Oracle Database, and middle tier/web servers.

Standardize monitoring settings across your Oracle E-Business Suite environments by utilizing templates to initially specify the monitoring settings and apply those to your monitored targets. You can save, edit, and apply these templates across one or more targets. A monitoring template is specified for a particular target type and can only be applied to targets of the same type.

Use the Concurrent Processing dashboard for a complete picture of concurrent processing on your Oracle E-Business Suite system of both current activities as well as usage statistics. Add concurrent programs and managers as user-defined targets and the system will collect metrics on activity and usage for them.

Configuration Management

Oracle Application Management Pack collects and stores the technology configurations of Oracle E-Business Suite to help centralize monitoring and tracking of changes to Oracle E-Business Suite technology stack configurations including host configuration, database configuration, middleware configuration, patches applied, key profile option changes, versions of technology components, and custom object changes.

Compare configurations between two or more Oracle E-Business Suite systems directly or by comparing configuration snapshots taken at different time intervals.

Configuration templates help to standardize the configuration standards across the company and reduce the configuration drift between various Oracle E-Business Suite instances.

Administrators can track changes by setting up notifications when any unauthorized changes occur to technology stack configurations.

Compliance Management

Compliance framework integration allows you to ensure your Oracle E-Business Suite is compliant with your IT audit requirements, as well as industry and regulatory requirements. Compliance Management dashboards show trends and compliance violations. Proactive, real-time compliance monitoring can significantly reduce the operational risk to business.

Change Management

Change Approval Framework

All changes made with Oracle-delivered patches or customizations in Change Management are processed through a change approval mechanism. A multi-level, hierarchical list of approvers can be set up for each Oracle E-Business Suite target. Auditors can review the change requests as welll as the approvals.

Patch Management

Patch recommendations for Oracle E-Business Suite application products and the technology stack components are made for specific Oracle E-Business target instances to help reduce or eliminate the research work by administrators. These patch recommendations help to ensure all Oracle E-Business Suite systems are current with Oracle-recommended patches. You can deploy database and WLS patches by creating Oracle Enterprise Manager patch plans directly from the patch recommendations user interface.

Using the Patch Management dashboard, you can manage all patching activities of your Oracle E-Business Suite instances and view patch worker logs. Patch Manager simplifies the online patching process and reduces human intervention to a great extent, eliminating the need for continuous monitoring of the patching process.

Patch Manager makes it easier for administrators to check for prerequisite patches and to download the patches in offline mode or directly from My Oracle Support.

Customization Management

Create and deploy custom packages across Oracle E-Business Suite instances similar to Oracle-delivered patches. Customization Manager can help ensure all customizations follow Oracle development standards and/or user-defined customization standards specific to your IT organization. Easily integrate Customization Manager with any third-party source code version control software. This feature also supports the creation of National Language Support (NLS) patches.
Customization Manager can discover customizations within your Oracle E-Business Suite systems and provide detailed reports online or in a spreadsheet format. This helps your organization keep track of the inventory of customizations and use the data for further analysis.

Cloning


Automated Cloning allows you to clone your Oracle E-Business Suite applications for testing, training, or development purposes, leveraging the Oracle Enterprise Manager Cloud Control Provisioning Framework. A step-by-step interview guides an administrator through the cloning process and facilitates scheduling of Oracle E-Business Suite instance. Administrators can modify the standard cloning procedure to include pre- or post-custom steps, seamlessly automating their cloning process from beginning to end.

Instance Administration

Administrators can use the Instance Administration user interface when adding and removing (scale in and scale out) application services, application nodes, and managed servers.

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R12.1 R12.2 Oracle eBusiness Suite – Moving FNDLOAD files by script

Oracle eBusiness Suite Logo
Oracle eBusiness Suite Logo

Most administrators become familiar with the FNDLOAD utility ($FND_TOP/bin/FNDLOAD) which is used to move various objects between instances that have been defined and set up using the front-end (Menus, FlexField setups, Users, Alerts, Concurrent Programs, et.al.)

Yes, you can manually re-enter all that information using the front-end forms and OAF pages, but you do have a utility to do that for you: FNDLOAD.

Typing FNDLOAD by itself with no parameters gives you a general idea of what kinds of parameters it takes:

You have not provided the required arguments for this program.
Usage: FNDLOAD logon 0 Y mode configfile datafile [ entity [ param ... ] ]

where
logon is username/password[@connect]
mode is either UPLOAD or DOWNLOAD
configfile is the configuration file
datafile is the data file
entity is an entity name, or - to specify all values in an upload
param is a NAME=VALUE string used for parameter substitution

But you can, like most of these utilities, create a script wrapper which makes the process more driven to support repetitive change migrations.

Here’s an example using many of the various parameters in a format that simply downloads the object from the source instance and uploads the resulting *.ldt file into the target instance.  Just comment out things you don’t want (or isn’t supported by your particular EBS version) and add new objects as they become supported by FNDLOAD in the future.

# $1 FRSID From Instance sample: apps/apps@DEV1.world
# $2 TYPE: CONC Concurrent Program
# RGRP Request Group
# FORM Form Function
# FDFF Descriptive FlexField
# VSET FND Value Set
# MENU Menu
# ALRT Oracle Alert
# FLDR Folder
# MESG Oracle Message
# LKUP Lookup Values
# USER FND User
# RPROF Responsibility Profile Level
# PROF Profile with no Level specific
# RSET RequestSet
# RSLK RequestSet Links
# RESP Responsibility
# FPER Form Personalization
# XMLT XML Template
# XLAD XLA Definitions
# WADIINTG Web ADI Integrator
# WADILAYO Web ADI Layout
# WADIMAPC Web ADI Mapping Code
# WADISTYL Web ADI Style
# PJSTAT Project Statuses
# ATTCAT Attachment Categories
# $3 OBJECT Object Short Name, Function Name, Responsibility Key, Etc.
# $4 APPL_SN Application ShortName
# $5 TOSID Destination Instance sample: apps/apps@DEV2.world
#
FRSID=$1
ATYP=$2
AOBJ="$3"
AASN=$4
TOSID=$5

fpwd=`echo $FRSID|awk '{FS="/"} {print $2}'|awk '{FS="@"} {print $1}'`
fsid=`echo $FRSID|awk '{FS="@"} {print toupper($2)}'`

tpwd=`echo $TOSID|awk '{FS="/"} {print $2}'|awk '{FS="@"} {print $1}'`
tsid=`echo $TOSID|awk '{FS="@"} {print toupper($2)}'`


fdbline=`tnsping $fsid|awk '/Attempting/ {print $0}'`
ffullhname=`echo $fdbline|awk '{print $5}'|awk '{FS="="} {print $4}'|awk '{FS=")"} {print $1}'`
fhport=`echo $fdbline|awk '{print $5}'|awk '{FS="="} {print $5}'|awk '{FS=")"} {print $1}'`
fhname=`echo $ffullhname|awk '{print $1}'|awk '{FS="."} {print $1}'`

tdbline=`tnsping $tsid|awk '/Attempting/ {print $0}'`
tfullhname=`echo $tdbline|awk '{print $5}'|awk '{FS="="} {print $4}'|awk '{FS=")"} {print $1}'`
thport=`echo $tdbline|awk '{print $5}'|awk '{FS="="} {print $5}'|awk '{FS=")"} {print $1}'`
thname=`echo $tfullhname|awk '{print $1}'|awk '{FS="."} {print $1}'`


tdbline=`tnsping $tsid|awk '/Attempting/ {print $0}'`
tfullhname=`echo $tdbline|awk '{print $5}'|awk '{FS="="} {print $4}'|awk '{FS=")"} {print $1}'`
thport=`echo $tdbline|awk '{print $5}'|awk '{FS="="} {print $5}'|awk '{FS=")"} {print $1}'`
thname=`echo $tfullhname|awk '{print $1}'|awk '{FS="."} {print $1}'`

sqlsmt=""
sqlsmt=$sqlsmt" select 'XMLT:'||DS_APP_SHORT_NAME||':'||DATA_SOURCE_CODE||': '"
sqlsmt=$sqlsmt" from xdo.xdo_templates_b "
sqlsmt=$sqlsmt" where template_code = '"$AOBJ"' "
sqlsmt=$sqlsmt" and application_short_name = '"$AASN"';"
sqlout=`echo $sqlsmt | sqlplus -s $FRSID`

DSASN=`echo $sqlout|awk '{FS=":"} {print $5}'`
DSCODE=`echo $sqlout|awk '{FS=":"} {print $6}'`

rtime=`date +%m%d%H%M%S`

if (test $ATYP = "CONC") then
FNDLOAD $FRSID 0 Y DOWNLOAD $FND_TOP/patch/115/import/afcpprog.lct "$AOBJ".ldt PROGRAM APPLICATION_SHORT_NAME=$AASN CONCURRENT_PROGRAM_NAME="$AOBJ"
FNDLOAD $TOSID 0 Y UPLOAD $FND_TOP/patch/115/import/afcpprog.lct "$AOBJ".ldt UPLOAD_MODE=REPLACE CUSTOM_MODE=FORCE
elif (test $ATYP = "FORM") then
FNDLOAD $FRSID 0 Y DOWNLOAD $FND_TOP/patch/115/import/afsload.lct "$AOBJ".ldt FUNCTION FUNCTION_NAME="$AOBJ"
FNDLOAD $TOSID 0 Y UPLOAD $FND_TOP/patch/115/import/afsload.lct "$AOBJ".ldt UPLOAD_MODE=REPLACE CUSTOM_MODE=FORCE
elif (test $ATYP = "ATTCAT") then
FNDLOAD $FRSID 0 Y DOWNLOAD $FND_TOP/patch/115/import/afattach.lct "$AOBJ".ldt FND_DOCUMENT_CATEGORIES CATEGORY_NAME="$AOBJ"
FNDLOAD $TOSID 0 Y UPLOAD $FND_TOP/patch/115/import/afattach.lct "$AOBJ".ldt UPLOAD_MODE=REPLACE CUSTOM_MODE=FORCE
elif (test $ATYP = "RGRP") then
FNDLOAD $FRSID 0 Y DOWNLOAD $FND_TOP/patch/115/import/afcpreqg.lct "$AOBJ".ldt REQUEST_GROUP APPLICATION_SHORT_NAME=$AASN REQUEST_GROUP_NAME="$AOBJ"
FNDLOAD $TOSID 0 Y UPLOAD $FND_TOP/patch/115/import/afcpreqg.lct "$AOBJ".ldt UPLOAD_MODE=REPLACE CUSTOM_MODE=FORCE
elif (test $ATYP = "FDFF") then
FNDLOAD $FRSID O Y DOWNLOAD $FND_TOP/patch/115/import/afffload.lct "$AOBJ".ldt DESC_FLEX APPLICATION_SHORT_NAME=$AASN DESCRIPTIVE_FLEXFIELD_NAME="$AOBJ"
FNDLOAD $TOSID 0 Y UPLOAD $FND_TOP/patch/115/import/afffload.lct "$AOBJ".ldt UPLOAD_MODE=REPLACE CUSTOM_MODE=FORCE
elif (test $ATYP = "VSET") then
FNDLOAD $FRSID O Y DOWNLOAD $FND_TOP/patch/115/import/afffload.lct "$AOBJ".ldt VALUE_SET FLEX_VALUE_SET_NAME="$AOBJ"
FNDLOAD $TOSID 0 Y UPLOAD $FND_TOP/patch/115/import/afffload.lct "$AOBJ".ldt UPLOAD_MODE=REPLACE CUSTOM_MODE=FORCE
elif (test $ATYP = "MENU") then
FNDLOAD $FRSID 0 Y DOWNLOAD $FND_TOP/patch/115/import/afsload.lct "$AOBJ".ldt MENU MENU_NAME="$AOBJ"
FNDLOAD $TOSID 0 Y UPLOAD $FND_TOP/patch/115/import/afsload.lct "$AOBJ".ldt UPLOAD_MODE=REPLACE CUSTOM_MODE=REPLACE
elif (test $ATYP = "ALRT") then
FNDLOAD $FRSID 0 Y DOWNLOAD $ALR_TOP/patch/115/import/alr.lct "$AOBJ".ldt ALR_ALERTS APPLICATION_SHORT_NAME=$AASN ALERT_NAME="$AOBJ"
FNDLOAD $TOSID 0 Y UPLOAD $ALR_TOP/patch/115/import/alr.lct "$AOBJ".ldt UPLOAD_MODE=REPLACE CUSTOM_MODE=FORCE
elif (test $ATYP = "FLDR") then
FNDLOAD $FRSID 0 Y DOWNLOAD $FND_TOP/patch/115/import/fndfold.lct "$AOBJ".ldt FND_FOLDERS NAME="$AOBJ"
FNDLOAD $TOSID 0 Y UPLOAD $FND_TOP/patch/115/import/fndfold.lct "$AOBJ".ldt UPLOAD_MODE=REPLACE CUSTOM_MODE=FORCE
elif (test $ATYP = "MESG") then
FNDLOAD $FRSID 0 Y DOWNLOAD $FND_TOP/patch/115/import/afmdmsg.lct "$AOBJ".ldt FND_NEW_MESSAGES APPLICATION_SHORT_NAME=$AASN MESSAGE_NAME="$AOBJ"
FNDLOAD $TOSID 0 Y UPLOAD $FND_TOP/patch/115/import/afmdmsg.lct "$AOBJ".ldt UPLOAD_MODE=REPLACE CUSTOM_MODE=FORCE
elif (test $ATYP = "LKUP") then
FNDLOAD $FRSID 0 Y DOWNLOAD $FND_TOP/patch/115/import/aflvmlu.lct "$AOBJ".ldt FND_LOOKUP_TYPE APPLICATION_SHORT_NAME=$AASN LOOKUP_TYPE="$AOBJ"
FNDLOAD $TOSID 0 Y UPLOAD $FND_TOP/patch/115/import/aflvmlu.lct "$AOBJ".ldt UPLOAD_MODE=REPLACE CUSTOM_MODE=FORCE
elif (test $ATYP = "USER") then
FNDLOAD $FRSID 0 Y DOWNLOAD $FND_TOP/patch/115/import/afscursp.lct "$AOBJ".ldt FND_USER USER_NAME="$AOBJ"
FNDLOAD $TOSID 0 Y UPLOAD $FND_TOP/patch/115/import/afscursp.lct "$AOBJ".ldt UPLOAD_MODE=REPLACE CUSTOM_MODE=FORCE
elif (test $ATYP = "PROF") then
FNDLOAD $FRSID 0 Y DOWNLOAD $FND_TOP/patch/115/import/afscprof.lct "$AOBJ".ldt PROFILE APPLICATION_SHORT_NAME=$AASN PROFILE_NAME="$AOBJ"
FNDLOAD $TOSID 0 Y UPLOAD $FND_TOP/patch/115/import/afscprof.lct "$AOBJ".ldt UPLOAD_MODE=REPLACE CUSTOM_MODE=FORCE
elif (test $ATYP = "RPROF") then
FNDLOAD $FRSID 0 Y DOWNLOAD afscprofr.lct "$AOBJ".ldt PROFILE APPLICATION_SHORT_NAME=$AASN PROFILE_NAME="$AOBJ" FND_PROFILE_OPTION_VALUES LEV="10003"
FNDLOAD $TOSID 0 Y UPLOAD $FND_TOP/patch/115/import/afscprof.lct "$AOBJ".ldt UPLOAD_MODE=REPLACE CUSTOM_MODE=FORCE
elif (test $ATYP = "RSET") then
FNDLOAD $FRSID 0 Y DOWNLOAD $FND_TOP/patch/115/import/afcprset.lct "$AOBJ".ldt REQ_SET REQUEST_SET_NAME="$AOBJ"
FNDLOAD $TOSID 0 Y UPLOAD $FND_TOP/patch/115/import/afcprset.lct "$AOBJ".ldt UPLOAD_MODE=REPLACE CUSTOM_MODE=FORCE
FNDLOAD $FRSID 0 Y DOWNLOAD $FND_TOP/patch/115/import/afcprset.lct "$AOBJ"_LINK.ldt REQ_SET_LINKS REQUEST_SET_NAME="$AOBJ"
FNDLOAD $TOSID 0 Y UPLOAD $FND_TOP/patch/115/import/afcprset.lct "$AOBJ"_LINK.ldt UPLOAD_MODE=REPLACE CUSTOM_MODE=FORCE
elif (test $ATYP = "RELK") then
FNDLOAD $FRSID 0 Y DOWNLOAD $FND_TOP/patch/115/import/afcprset.lct "$AOBJ".ldt REQ_SET_LINKS REQUEST_SET_NAME="$AOBJ"
FNDLOAD $TOSID 0 Y UPLOAD $FND_TOP/patch/115/import/afcprset.lct "$AOBJ".ldt UPLOAD_MODE=REPLACE CUSTOM_MODE=FORCE
elif (test $ATYP = "RESP") then
FNDLOAD $FRSID 0 Y DOWNLOAD $FND_TOP/patch/115/import/afscursp.lct "$AOBJ".ldt FND_RESPONSIBILITY RESP_KEY="$AOBJ"
FNDLOAD $TOSID 0 Y UPLOAD $FND_TOP/patch/115/import/afscursp.lct "$AOBJ".ldt UPLOAD_MODE=REPLACE CUSTOM_MODE=FORCE
elif (test $ATYP = "FPER") then
FNDLOAD $FRSID 0 Y DOWNLOAD $FND_TOP/patch/115/import/affrmcus.lct "$AOBJ".ldt FND_FORM_CUSTOM_RULES function_name="$AOBJ"
FNDLOAD $TOSID 0 Y UPLOAD $FND_TOP/patch/115/import/affrmcus.lct "$AOBJ".ldt UPLOAD_MODE=REPLACE CUSTOM_MODE=FORCE
elif (test $ATYP = "XMLT") then
FNDLOAD $FRSID 0 Y DOWNLOAD $XDO_TOP/patch/115/import/xdotmpl.lct "$AOBJ".ldt XDO_DS_DEFINITIONS APPLICATION_SHORT_NAME=$AASN DATA_SOURCE_CODE="$DSCODE" TMPL_APP_SHORT_NAME=$DSASN TEMPLATE_CODE="$AOBJ"
FNDLOAD $TOSID 0 Y UPLOAD $XDO_TOP/patch/115/import/xdotmpl.lct "$AOBJ".ldt UPLOAD_MODE=REPLACE CUSTOM_MODE=FORCE

sqlsmt=""
sqlsmt=$sqlsmt"select distinct 'XMLTYPE:'||xdo_file_type||':'||file_content_type||':'||"'\n'
sqlsmt=$sqlsmt" decode(file_content_type,'application/rtf','rtf', "'\n'
sqlsmt=$sqlsmt" 'text/xml', 'xml', "'\n'
sqlsmt=$sqlsmt" lower(xdo_file_type))||':'||territory||':'||replace(file_name,' ','_')||':' xtype"'\n'
sqlsmt=$sqlsmt" from xdo.xdo_lobs "'\n'
sqlsmt=$sqlsmt" where application_short_name = '"$AASN"' "'\n'
sqlsmt=$sqlsmt" and lob_type = 'TEMPLATE_SOURCE' "'\n'
sqlsmt=$sqlsmt" and lob_code = '"$AOBJ"'; "'\n'
sqlsmt=$sqlsmt"exit "'\n'
echo $sqlsmt > $rtime.sql
sqlplus -s $FRSID @$rtime.sql > $rtime.out

for i in `awk '/XMLTYPE/ {print $0}' $rtime.out`
do
ftype=`echo $i|awk '{FS=":"} {print $2}'`
ctype=`echo $i|awk '{FS=":"} {print $3}'`
fext=`echo $i|awk '{FS=":"} {print $4}'`
terr=`echo $i|awk '{FS=":"} {print $5}'`
filename=`echo $i|awk '{FS=":"} {print $6}'|awk '{FS="."} {print $1}'`
sname=`echo $i|awk '{FS=":"} {print $6}'`
if (test $terr = "00") then
fname="TEMPLATE_SOURCE_"$AASN"_"$AOBJ"_en".$fext
else
fname="TEMPLATE_SOURCE_"$AASN"_"$AOBJ"_en_"$terr.$fext
fi
java oracle.apps.xdo.oa.util.XDOLoader DOWNLOAD -DB_USERNAME apps -DB_PASSWORD $fpwd -JDBC_CONNECTION "$fhname:$fhport:$fsid" -APPS_SHORT_NAME $AASN -LOB_TYPE TEMPLATE_SOURCE -LOB_CODE "$AOBJ" -XDO_FILE_TYPE $ftype -FILE_NAME $sname -LANGUAGE en -TERRITORY $terr -LCT_FILE $XDO_TOP/patch/115/import/xdotmpl.lct -LOG_FILE "$filename".log
mv "$fname" "$sname"
java oracle.apps.xdo.oa.util.XDOLoader UPLOAD -DB_USERNAME apps -DB_PASSWORD $tpwd -JDBC_CONNECTION "$thname:$thport:$tsid" -APPS_SHORT_NAME $AASN -LOB_TYPE TEMPLATE_SOURCE -LOB_CODE "$AOBJ" -XDO_FILE_TYPE $ftype -FILE_CONTENT_TYPE "$ctype" -FILE_NAME "$sname" -LANGUAGE en -TERRITORY $terr -LCT_FILE $XDO_TOP/patch/115/import/xdotmpl.lct -LDT_FILE "$AOBJ".ldt -DRVX_FILE "$AOBJ".drvx -LOG_FILE "$filename".log -CUSTOM_MODE FORCE
done
elif (test $ATYP = "XMLD") then
sqlsmt=""
sqlsmt=$sqlsmt"select distinct 'XMLTYPE:'||xdo_file_type||':'||file_content_type||':'||"'\n'
sqlsmt=$sqlsmt" decode(file_content_type,'application/rtf','rtf', "'\n'
sqlsmt=$sqlsmt" 'text/xml', 'xml', "'\n'
sqlsmt=$sqlsmt" lower(xdo_file_type))||':'||territory||':'||replace(file_name,' ','_')||':' xtype"'\n'
sqlsmt=$sqlsmt" from xdo.xdo_lobs "'\n'
sqlsmt=$sqlsmt" where application_short_name = '"$AASN"' "'\n'
sqlsmt=$sqlsmt" and lob_type = 'DATA_TEMPLATE' "'\n'
sqlsmt=$sqlsmt" and lob_code = '"$AOBJ"'; "'\n'
sqlsmt=$sqlsmt"exit "'\n'
echo $sqlsmt > $rtime.sql
sqlplus -s $FRSID @$rtime.sql > $rtime.out

for i in `awk '/XMLTYPE/ {print $0}' $rtime.out`
do
ftype=`echo $i|awk '{FS=":"} {print $2}'`
ctype=`echo $i|awk '{FS=":"} {print $3}'`
fext=`echo $i|awk '{FS=":"} {print $4}'`
terr=`echo $i|awk '{FS=":"} {print $5}'`
filename=`echo $i|awk '{FS=":"} {print $6}'|awk '{FS="."} {print $1}'`
sname=`echo $i|awk '{FS=":"} {print $6}'`
fname="DATA_TEMPLATE_"$AASN"_$AOBJ"
java oracle.apps.xdo.oa.util.XDOLoader DOWNLOAD -DB_USERNAME apps -DB_PASSWORD $fpwd -JDBC_CONNECTION "$fhname:$fhport:$fsid" -APPS_SHORT_NAME $AASN -LOB_TYPE DATA_TEMPLATE -LOB_CODE "$AOBJ" -XDO_FILE_TYPE $ftype -FILE_NAME $sname -LANGUAGE en -TERRITORY $terr -LCT_FILE $XDO_TOP/patch/115/import/xdotmpl.lct -LDT_FILE "$AOBJ".ldt -DRVX_FILE "$AOBJ".drvx -LOG_FILE "$filename".log
mv "$fname".xml "$sname"
java oracle.apps.xdo.oa.util.XDOLoader UPLOAD -DB_USERNAME apps -DB_PASSWORD $tpwd -JDBC_CONNECTION "$thname:$thport:$tsid" -LOB_TYPE DATA_TEMPLATE -LOB_CODE "$AOBJ" -XDO_FILE_TYPE $ftype -FILE_NAME "$sname" -APPS_SHORT_NAME $AASN -LANGUAGE en -TERRITORY US -LCT_FILE $XDO_TOP/patch/115/import/xdotmpl.lct -LDT_FILE "$AOBJ".ldt -DRVX_FILE "$AOBJ".drvx -LOG_FILE "$filename".log -CUSTOM_MODE FORCE
done
# WADIINTG Web ADI Integrator
# WADILAYO Web ADI Layout
# WADIMAPC Web ADI Mapping Code
# WADISTYL Web ADI Style
elif (test $ATYP = "WADIINTG") then
# FNDLOAD $FRSID 0 Y DOWNLOAD $BNE_TOP/patch/115/import/bneint.lct "$AOBJ".ldt BNE_INTEGRATORS INTEGRATOR_ASN=$AASN INTEGRATOR_CODE="$AOBJ"
# FNDLOAD $TOSID 0 Y UPLOAD $BNE_TOP/patch/115/import/bneint.lct "$AOBJ".ldt UPLOAD_MODE=REPLACE CUSTOM_MODE=FORCE
FNDLOAD $FRSID 0 Y DOWNLOAD $BNE_TOP/patch/115/import/bneintegrator.lct "$AOBJ".ldt BNE_INTEGRATORS INTEGRATOR_ASN=$AASN INTEGRATOR_CODE="$AOBJ"
FNDLOAD $TOSID 0 Y UPLOAD $BNE_TOP/patch/115/import/bneintegrator.lct "$AOBJ".ldt UPLOAD_MODE=REPLACE CUSTOM_MODE=FORCE
elif (test $ATYP = "WADILAYO") then
FNDLOAD $FRSID 0 Y DOWNLOAD $BNE_TOP/patch/115/import/bnelay.lct "$AOBJ".ldt BNE_LAYOUTS LAYOUT_ASN=$AASN LAYOUT_CODE="$AOBJ"
FNDLOAD $TOSID 0 Y UPLOAD $BNE_TOP/patch/115/import/bnelay.lct "$AOBJ".ldt UPLOAD_MODE=REPLACE CUSTOM_MODE=FORCE
elif (test $ATYP = "WADIMAPC") then
FNDLOAD $FRSID 0 Y DOWNLOAD $BNE_TOP/patch/115/import/bnemap.lct "$AOBJ".ldt BNE_MAPPINGS MAPPING_ASN=$AASN MAPPING_CODE="$AOBJ"
FNDLOAD $TOSID 0 Y UPLOAD $BNE_TOP/patch/115/import/bnemap.lct "$AOBJ".ldt UPLOAD_MODE=REPLACE CUSTOM_MODE=FORCE
elif (test $ATYP = "WADISTYL") then
FNDLOAD $FRSID 0 Y DOWNLOAD $BNE_TOP/patch/115/import/bness.lct "$AOBJ".ldt BNE_STYLESHEETS CONTENT_ASN=$AASN STYLESHEET_CODE="$AOBJ" STYLESHEET_ASN=$AASN
FNDLOAD $TOSID 0 Y UPLOAD $BNE_TOP/patch/115/import/bness.lct "$AOBJ".ldt UPLOAD_MODE=REPLACE CUSTOM_MODE=FORCE
elif (test $ATYP = "XLAD") then
sqlsmt=""
sqlsmt=$sqlsmt"select distinct 'APPLID:'||application_id"'\n'
sqlsmt=$sqlsmt" from applsys.fnd_application "'\n'
sqlsmt=$sqlsmt" where application_short_name = '"$AASN"'; "'\n'
sqlsmt=$sqlsmt"exit "'\n'
echo $sqlsmt > $rtime.sql
sqlplus -s $FRSID @$rtime.sql > $rtime.out
for i in `awk '/APPLID/ {print $0}' $rtime.out`
do
APPLID=`echo $i|awk '{FS=":"} {print $2}'`
done

FNDLOAD $FRSID 0 Y DOWNLOAD $MWD_TOP/admin/ldt/xlaaadrule.lct "$AOBJ".ldt XLA_AAD APPLICATION_ID=$APPLID AMB_CONTEXT_CODE=DEFAULT FEDERAL=N
FNDLOAD $TOSID 0 Y UPLOAD $MWD_TOP/admin/ldt/xlaaadrule.lct "$AOBJ".ldt XLA_AAD APPLICATION_ID=$APPLID AMB_CONTEXT_CODE=DEFAULT UPLOAD_MODE=REPLACE CUSTOM_MODE=FORCE
elif (test $ATYP = "PJSTAT") then
FNDLOAD $FRSID 0 Y DOWNLOAD $PA_TOP/patch/115/import/paprjsta.lct "$AOBJ".ldt PA_PROJECT_STATUSES
FNDLOAD $TOSID 0 Y UPLOAD $PA_TOP/patch/115/import/paprjsta.lct "$AOBJ".ldt UPLOAD_MODE=REPLACE CUSTOM_MODE=FORCE
FNDLOAD $FRSID 0 Y DOWNLOAD $PA_TOP/patch/115/import/paprjsta.lct "$AOBJ"_CONTROLS.ldt PA_PROJECT_STATUS_CONTROLS
FNDLOAD $TOSID 0 Y UPLOAD $PA_TOP/patch/115/import/paprjsta.lct "$AOBJ"_CONTROLS.ldt UPLOAD_MODE=REPLACE CUSTOM_MODE=FORCE
FNDLOAD $FRSID 0 Y DOWNLOAD $PA_TOP/patch/115/import/pacinest.lct "$AOBJ"_ALLOW.ldt PA_NEXT_ALLOW_STATUSES
FNDLOAD $TOSID 0 Y UPLOAD $PA_TOP/patch/115/import/pacinest.lct "$AOBJ"_ALLOW.ldt UPLOAD_MODE=REPLACE CUSTOM_MODE=FORCE
fi
rm $rtime.sql
rm $rtime.out
#chmod 777 *.log
#chmod 777 *.rtf
#chmod 777 *.ldt
#chmod 777 *.xml

Getting Started with OEM 13cR2 (13.2.2.0.0) Enterprise Manager

oem13c_mainpage_ss
OEM13c Release 2 Enterprise Manager Summary Page

Relatively easy installation, a new learning curve to master for post-installation maintenance and patching.
The principal changes in Release 2 of 13c are the segregation of the Cloud Management Services plugins (and related functionality) to specific licensable plugin components – namely:

  • Cloud Services Management – used for provisioning, allocation, and administration (think “infrastructure”) of Oracle Public Cloud-based resources (databases, development tools, middleware, etc.)
  • Oracle Cloud Application – a portal punch-out to access Oracle Cloud-based applications such as hosted e-Business Suite, Cloud Content Management, Cloud SOA Suite, Cloud Identity Management, etc. (think “apps”.)
  • Cloud Framework – a repackaging of the EM OMS framework components, and the only portion of the “cloud” components included in the base OEM licensing.
    Installation guide: http://www.oracle.com/technetwork/oem/grid-control/documentation/oem-091904.html

Oracle Cloud Framework
Cloud Management related plugins for OEM13cR2

This proof-of-concept testbed system was based upon the latest available installer set – Oracle Enterprise Manager Cloud Control 13c Release 2 Plug-in Update 1 (13.2.0.0) – we happen to be testing backwards-compatibility with some 10g databases before committing to the upgrade.  Direct (out-of-place) upgrades are supported for version of EM 12.1.0.4 and newer.

Download page for OEM 13c R2
http://www.oracle.com/technetwork/oem/enterprise-manager/downloads

Fusion Middleware in this release is Weblogic 12.1.3
The host system is built upon Windows Server 2012 R2, single-tier, 16GB RAM, 2 cores, also hosting the OMS repository database in a 12.2.0.1.0 EE installation.  Since the DB Templates provided seemed to be specific for a 12.1.x database (and errors out in certain steps during the build), I simply created a generic database from the standard template with the pre-requisite parameter settings (e.g. _allow_insert_with_update_check=TRUE; sessions > 300; shared_pool_size (10% of SGA); etc.) , and pre-created the required tablespaces:

MGMT_AD4J_TS
MGMT_ECM_DEPOT_TS
MGMT_TABLESPACE

  During the installation, the (Oracle Universal Installer) OUI will create the following new users assigned to these tablespaces:

Open:
SYSMAN
SYSMAN_TYPES
SYSMAN_BIPLATFORM
SYSMAN_STB
SYSMAN_OPSS
SYSMAN_MDS
MGMT_VIEW

Expired & Locked:
CLOUD_ENGINE_USER
CLOUD_SWLIB_USER
EUS_ENGINE_USER
SYSMAN_RO

The standard download set includes a single executable file (.exe or .bin) and several additional ZIP archives.  These are to be staged in a single directory, and the ZIP files do NOT need to be pre-extracted.

Overall, the installation was straight-forward and as-documented (despite this being a Windows installation – which usually has its own quirks.) The portion that I feel has the steepest learning curve is post-installation maintenance, and particularly patching. The new tool in 13c, the OMSpatcher (Patchset 19999993 – think of it as a Java wrapper for opatch) was really designed for use specficially in a cloud-based environment and hasn’t been completely polished for use on-premise in smaller installations.

For example, it is designed to rely upon an active Weblogic AdminServer to instantiate it’s requests for inventory versioning information and component availability for patching. But if any of those components are actually in-use by the AdminServer itself, it will tend to fail to apply, and instead provide a lengthy step-by-step instruction set of how to accomplish all of the steps manually. Depending on the complexity of your OEM setup (e.g. the number of registered plugins and target types) this could take over an hour to get the patching utility to fail and then provide the manual steps.

The OEM-specific version of OPatch (Patchset 6880880) is quite different than its predecessors.  While the OMSPatcher uses the prior “unzip into the existing Oracle Home” installation technique, the OPatch utility itself now is a Java installer that relies on the OUI to allow updating of component versioning and inventory adjustments. Most importantly, you will need to “install” the new version of OPatch before being allowed to continue with your planned patching:

$JAVA_PATH\java -jar $PATCH_STAGE\6880880\opatch_generic.jar -silent oracle_home=$ORACLE_HOME (being updated for OPatch)

This OPatch update needs to be applied (before patching) to every Oracle Home using 13c technology (the OMS home, the Agent Home, other FMW homes at version 12.1.3 or newer, etc.)

See MOS EM 13c: How to Apply a Patch to the Enterprise Manager 13c Cloud Control OMS Oracle Home (Doc ID 2091619.1) for details about making an OMSPatcher property file, and why you want to create one.

Final steps executed:
Build general purpose 12.2.0.1.0 database with new tablespaces.
Install Oracle Enterprise Manager Cloud Control 13c Release 2 Plug-in Update 1 (13.2.0.0)
Patch 19999993: EM OMSPatcher latest version 13.8.0.0.2 (unzip to ORACLE_HOME)
Patch 6880880: EM OPatch latest version 13.9.0.0.0 (both OMS and Agent)

cd $PATCH_STAGE\<patch#>
$FMW_HOME\OMSPatcher\omspatcher apply -analyze -property_file 
$FMW_HOME\OMSPatcher\omspatcher apply -property_file  [OMS_DISABLE_HOST_CHECK=true  -- a useful option added to deal with virtual host names]

Patch 25163555: Tracking bug for Back-porting 24588124 oms side fix
Patch 25604219: MERGE REQUEST ON TOP OF 13.2.0.0.0 FOR BUGS 25497622 25497731 25506784
Patch 25387277: APR-2017 PSU OMS 13.2.0.0.170418
Patch 25162444: EM-BEACON Bundle Patch 13.2.0.0.161231 (Agent)
Patch 25580746: EM-AGENT Bundle Patch 13.2.0.0.170331 (Agent)

Other useful references:

Enterprise Manager 13.2 Master Bundle Patch List (Doc ID 2219797.1)
13.2.0.0.170418 Enterprise Manager Base Platform Patch Set Update (PSU) Readme for Oracle Management Server (OMS) (Doc ID 2246778.1)

What’s New Features in OEM AMS Applications Management Pack 13.1.1.1.0 for OEM 13c Released July 22

Per Getting Started with Oracle Application Management Pack (AMP) for Oracle E-Business Suite Release 13.1.1.1.0 (Doc ID 2045552.1)

Key Features

New EBS AMS Plugin Homepage Screenshot 13c 13.1.1.1.0
New EBS AMS Plugin Homepage Screenshot 13c 13.1.1.1.0

The following are brief descriptions of key features introduced in this release:

Enterprise Manager 13c Technology Uptake
Hybrid Cloud Management
System Management for Oracle E-Business Suite
Change Management for Oracle E-Business Suite

Enterprise Manager 13c Technology Uptake

Oracle Enterprise Manager 13c includes several enhancements including:

  • A new Oracle Fusion Middleware technology stack
  • The “Alta” user interface to enhance user experience

    New OEM Alta Interface 13c
    New OEM Alta Interface 13c
  • Edition Based Redefinition (EBR) support

Hybrid Cloud Managment

Oracle Application Management Suite now delivers several capabilities to monitor and manage Oracle E-Business Suite environments on Oracle Cloud and on-premises. These capabilities are delivered through the Enterprise Manager command line interface (EMCLI) for greater flexibility.

  • Discovering Orchestration Virtual Machine
  • Provisioning a New Oracle E-Business Suite 12.2 Instance
  • Backup and Restore an Oracle E-Business Suite Instance
  • Lift and Shift E-Business Suite instances from On-premise to Oracle Cloud
  • Cloning E-Business Suite instances within Oracle Cloud
  • Ability to run FS_Clone only option
  • Apply E-Business Suite patches
  • Start and Stop E-Business Suite instances on Cloud
  • To create custom packages

System Managment for Oracle E-Business Suite

Discovery and Monitoring
  • Real User Experience Insight (RUEI) regions integrated within the Oracle E-Business Suite Summary page
    • In this release, we have integrated five different RUEI regions within the Oracle E-Business Suite Summary page. Customers can personalize and activate one or all RUEI regions. These RUEI regions are specific to a given Oracle E-Business Suite instance and customers can view the data and drill down for detailed information.
  • Auto Host Aliasing
    • Host aliasing is now automated and will attempt to match the host name in the Oracle E-Business Suite context file and the discovered host name in Oracle Enterprise Manager. If this attempt fails, you will be prompted to perform the mapping manually. Customization Manager and Patch Manager features now support host aliasing.

Change Management for Oracle E-Business Suite

Patch Manager – Oracle E-Business Suite Technology Stack Pack Deployments
  • During the prior release of Application Management Suite, you had the ability to view patch recommendations for E-Business Suite applications and the technology stack. In this release, you now have the ability to deploy Database and WebLogic server patches using Enterprise Manager patch plans.
Customization Manager – Customization Discovery & Reporting
  • Customization Discovery & Reporting process now includes discovery of database objects.
Cloning – Automated Cloning
  • You now have the ability to save the cloning interview process as templates that can be used for future purposes for Smart Clone for R12, 12.2.x procedure.
  • You can add custom parameters to the cloning procedure

 

Investigating an OEM 12c E-Business Suite Alert (AMS 12.1.0.x)

OEM 12 Home Page
OEM 12 Home Page

The Applications Management Suite plug-in for Oracle Enterprise Manager simplifies discovery of the myriad of subtargets that make up an Oracle E-Business Suite instance.  Correspondingly, the number of alerts sent out can rise dramatically because of the inter-relationships between the components.

For example, the outage of a single Apache process triggers all of the following associated targets also to flag as a service Down status:

INSTANCE-Oracle E-Business Suite
INSTANCE-Infrastructure INSTANCE_host-APPL_TOP Context
HTTP_Server

The number of downed targets increases if a subcomponent of a primary component (such as a single JVM thread under the OACore process) experiences an outage.

This is a simple walk-through of navigating one of the e-mail alerts to start figuring out what happened.

The e-mail alert looks like this:

From: OEM12 Burbank
Sent: Monday, December 07, 2015 8:30 AM
To: DBAs
Subject: EM Event: Fatal:INSTANCE-Oracle E-Business Suite – Target is down; 1 member is down: INSTANCE_EBS Availability System

Host=hostname
Target type=Oracle E-Business Suite
Target name=INSTANCE-Oracle E-Business Suite
Categories=Availability
Message=Target is down; 1 member is down: INSTANCE_EBS Availability System
Severity=Fatal
Event reported time=Dec 7, 2015 8:29:14 AM PST
Target Lifecycle Status=Production
Operating System=Linux
Platform=x86_64
Associated Incident Id=390885
Associated Incident Status=New
Associated Incident Owner=
Associated Incident Acknowledged By Owner=No
Associated Incident Priority=None
Associated Incident Escalation Level=0
Event Type=Target Availability
Event name=Status
Availability status=Down
Root Cause Analysis Status=Symptom
Rule Name=EBS Notifications,Rule_EBS_Notifications
(to get notified, you set up Rule Sets that tell OEM when and what to notify you about)

Rule Owner=DBA
Update Details:
Target is down; 1 member is down: INSTANCE_EBS Availability System
Incident created by rule (Name = Incident management rule set for all targets, Incident creation rule for a Target Down availability status [System generated rule]).


To investigate an event alert, click on the Associated Incident ID (e.g. the 390885 which on your system will be a URL taking you into OEM) which will take you to the associated Incident Summary page.

Click on Related Events to investigate what raised the event alert (there may be more than one cause):

ss1
OEM 12c AMS 12.1.0.4 – Incident Details

From the screen, it shows the red mark on PRODARMK-Infrastructure PRODARMK_ascopofinm01-APPL_TOP Context (Oracle E-Business Suite Node).

Click on that link in the list of Targets.

Navigate to Monitoring -> Status History:

ss2
OEM 12c AMS 12.1.0.4 – Navigation Target: Monitoring -> Status History

Change the Availability History view to All History (the related underlying event caused is displayed.)

ss3
OEM 12c AMS 12.1.0.4 – Target: Status History Details

If you click on the related Message (e.g. Target is down; 1 member is down: INSTANCE_hostname.auca.corp_oacore_JVM_…); you will then be shown the related Event page for that target:

ss4
OEM 12c AMS 12.1.0.4 – Target: Event Details

Click on the Related Events tab for this target, to confirm the service alert recorded:

ss5
OEM 12c AMS 12.1.0.4 – Target: Event Details -> Related Events Timeline

If this is a recurring issue, by sliding the timeline back and forth (and adjusting the period view to a larger sample) you can see if there are any associated time-related occurrences that can be used to identify root cause.

For the specific issue, login to the associated host, and view the output and error logs for the process itself to determine what triggered the alert (in this case, the JVM automatically restarted the OACore process that had run out of memory.)

Smartphone Tablet Art Controller App – WiFi Digital Photo Frames Managed by Template

Simple concept – we’ve bought those digital photo frames that can take various memory cards and flash drives to display our photos. And some of them have become WiFi enabled so you can load pictures from your favorite online cloud storage (i.e. Photobucket, Flickr, Snapfish, etc.)

But what about an app to manage such frames all around your house (or office, or college, or whereever?)

Start with a basic photo library app that can build normal collections and folders, but extend the functionality to allow multiple digital photo frames (or even Smart TV’s with WiFi photo RSS feed capability) to be loaded on-demand with your choice of photos on-demand.

SDWiFiCardUse WiFi compatible SD cards like these to provide the basic connectivity, but assign each device (which usually end up with a local IP address) as a controllable frame within the collection application (e.g. Frame 1 (living room), Frame 2 (kitchen), Frame 3 through 5 (hallway), etc.) Now assign those IP’s to a template “gallery” for the App to manage the content and placement.

Simple uses might be: changing all the digital frames in your house to display your best children’s photos during Mother or Father’s Day.  Load historical photos during national holidays. Celebrate a big birthday with a rolling series of funny or serious This is Your Life photos, all being loaded and timed automatically to change at pre-determined intervals.

More advanced use might be professional gallery management, so you can provide previews of gallery forthcoming openings by using inexpensive 11×14 digital frames to give guests an idea of what’s coming next.  Or artists might even end up programming the templates as interactive media showcases or exhibitions unto themselves.

The smartphone or tablet component (or any touchscreen capability)

Set of touchscreen smartphones
Set of touchscreen smartphones

makes it easier to drag and drop photos to specific frames in the template – imagine the application having a basic floorplan of your house with the various digital frames in placeholder positions, so you could drag and drop photos into them as collection sets.  And save them.  And load them instantly.

@jhlui1 #DreamBig #ChangeTheWorld

Java 7 (1.7.0_) and Java 6 on the Same Workstation for R12 e-Business Suite EBS and other Apps

The challenge: We have a number of 3rd party Cloud applications that are still on Java 6, so we have that version (1.6.0_26 specifically) deployed to our workstations. We configured R12 to use 1.6.0_26 on the server side to minimize impact to the users. We are now implementing Informatica Information Lifecycle Management (an archive and purge technology), which has a component (the Enterprise Data Manager – EDM) which is a Java 7-based application used by certain administrative and analyst users. We needed to have those users support both Java 7 and Java 6 on the same workstation for the browsers (Internet Explorer, Firefox, Chrome).

Starting with a Windows 7 (32-bit) workstation with a working Java 1.6.0_26 installed (and 1.6.0_7 disabled).

Used the Java SE 7 SDK from the Oracle Java Archive (staged to the DBA Share /Software/Java because the 7 downloadables will be pulled from the site as of April-2015):

http://www.oracle.com/technetwork/java/javase/archive-139210.html

Chose: Java SE Development Kit 7u25 (includes the JRE runtime edition) – newer versions (post- and including update 40) contain an non-bypassable Security Warning message for using Java 6 applications.

Installed Java 7 using default parameters and completed successfully.

Open the Java Control Panel (available in the Toolbar, as the Java coffee cup icon, if a Java application is already running – e.g. EBS; or via Control Panel -> Java)

Preferred Enabled settings under the [Java] tab -> View…

06a_java_cpanel

06_java_7_and_6_versions_cpanel

De-select the Java Plug-in (next-generation) features (due to co-existence with Java 6) – we also turn off Automatic Java Updates, and default the automatic JNLP MIME/execution association setting to make it easier for users:

07_java_7_adv_tab_disable_next_gen_cpanel

Launch Informatica EDM:

04_java_launch_ilm_edm_ss

Java Update Needed – Check (Do not ask again) -> Select -> Later

01_java_upd_needed_ss

Choose default launcher for EDM’s JNLP (also can be defaulted in the Java Control Panel -> Advanced settings)

05_java_launch_ilm_edm_pick_app_ss

EDM Launches:

02_java_launch_edm_ss

03_java_launch_edm__success_ss

Launching R12 e-Business Suite under Java 6:

Launch Forms Session (Profile -> System used as an example)

Security Warning – due to Java having incomplete Certificate Authority trust to the Aramark Hosts (can be addressed also via Control Panel -> Java -> [Security] -> Manage Certificates -> Import Certificate -> add certificates provided by AUS Server Team (password required).

The Java 7 update 25 warning looks like this (click the Activate Java link; then on the next pop-up click Allow and Remember – to suppress future warning messages):

01b_java_upd_needed_pre40_ss

The post-Java 7 update 40 warning looks like this (select – I accept the risk; click [Run]):

08_java_launch_ebs_sec_warn_ss

Ref: http://java.com/en/download/faq/signed_code.xml

Why don’t I see the option to select Do not show this again for this app in the security dialog for an unsigned application?

Starting with Java 7 Update 40, the option to select Do not show this again for this app is no longer available. Unlike previous versions a user cannot suppress the security dialog for an unsigned application and will have to select the option, I accept the risk and want to run this app, each time to run the unsigned application.

Security Warning – these will come up twice in a row – once when the R12 forms servlet is instantiating and a second time when the actual Forms launch. Once Allow this application to run with the requested version (1.6.0_26) is selected, these warnings should be suppressed in future sessions.

09_java_launch_ebs_sec_warn2_run_6_ss

R12 and EDM simultaneously launched successfully.

11_java_launch_ebs_ilm_success_ss

#OOW14 – @Oracle Enterprise Management for Applications SIG Mtg – 9/28 MW3003 3:30P-4:15P

http://em4apps.oaug.org/News.php

oow14_0928_web
OOW14 Sunday Schedule 28-SEP-2014

We’ll be at OpenWorld 2014 in San Francisco on User Group Sunday, September 28 (Session Time Mostone West – 3003; 15:30 – 16:15): SIG9177 – OAUG Enterprise Manager for Applications SIG Meeting

Click Here to Add to Outlook/iCalendar

LinkedIn Discussion Forum created by consensus of the attendees:

https://www.linkedin.com/groups/Oracle-Enterprise-Manager-Applications-OEM4APPS-6780481

Hou-Ren-Sou: A Recipe for Japanese (Over) Communication

And it works: Hou-Ren-Sou: Communicate X 3.

Voyager of the Flattening World

The Japanese word “hou-ren-sou” means spinach. Spinach is a vegetable you find at the authentic Japanese restaurant, as in “ohitashi” or boiled and chilled spinach with soy sauce and in “goma-ae” or spinach with sweet sesame paste. This “hou-ren-sou” is, however, a special term in the business management context and nothing to do with those delicious dishes. The three syllables of the word, “hou,” “ren,” and “sou” are abbreviation of the three management keywords regarding the Japanese style communication at the workplace. Almost all the Japanese freshmen are repeatedly taught, during on- and off-the-job training, the importance of the “hou-ren-sou.” Let’s see its recipe in more detail.

View original post 388 more words

SROAUG Conference Call for Papers! 7/22/2012

SROAUG Conference Call for Papers is Open!.